Push “OK”, “Cancel”, “Black” and “Color” all promptly while turning the printer off.
Turn it again on.
One extra time: push “OK”, “Cancel”, “Black” and “Color” all promptly while turning the printer off.
Turn it again on.
Solution 2: Resetting the product:
Without turning off the products, disconnect the USB cable from the rear of the products.
Remove the cartridges from the products.
Wait for the “Insert Cartridges” message at the board.
Disconnect the ability cord from the rear of the products.
Wait sixty seconds.
Reconnect the ability cord. If the products doesn’t robotically turn on, press the ability button.
Reinsert the cartridges, due to this fact close any open doorways at the products.
If you obtain a urged to print a task web page, accomplish that.
Reconnect the USB cable to the rear of the products, thereforeattempt printing once more.
1. Get the unit into the “Support Menu” by way of following those steps: Press and hang the “*” key. Press the “#” key and unhitchevery keys. display want to say “Enter Special Key Combo”. Press and unhitch in series the “1”, “2” and “3” buttons. display want to say “Support”
2. Press and unhitchthe proper arrow button till the display says “System Configuration Menu”.
3. Press and unhitch the “OK” button.
4. display want to say “Hardware failure standing”. If now not there already, Arrow Key over to “Hardware failure standing”,
5. Press and unhitch the “OK” button.
6. display want to say “Hardware failure standing: Clear. Press alright to transparent”.
7. Press and unhitch the “OK” Button. Message adjustments to “Hardware failure status Cleared. Press Cancel to proceed”.
8. Press and unhitch the “CANCEL” button as over and over again as vital, in order that, both the “Welcome to Photosmart Express” display appears to be like, or, the “Ink System Failure” display appears to be like. don’t attempt to PRINT AT THIS STAGE.
9. victimization the ability Button, turn the unit OFF and disconnect the ability cable from again of the printer and wall outlet.
10. Wait thirty seconds for the ability to urge discharged due to this fact plug the ability cable into the wall outlet preliminary sointo the rear of the printer
11. turn the unit on. The printer would in all probability display message “USE POWER BUTTON TO last THE PRINTER” adopted by way of “PRESS alright to CONTINUE”. Press OK.
12. If the printer has already initialized, then consult with succeeding step. If now not, the printer will start the “ONE TIME INK layout PROCESS”. permit this techniqueto entire and don’t interrupt. Once the layout method is entire, the printer will print out a Diagnostic Page.
13. To check printer software print a SELF test PAGE. If SELF test prints, then printer is able to be usedor codeInstallation.
14. If the mistake stays there, or reoccurs change the unit.